Refund policy

Last updated: October 13, 2026

RETURNS & REFUNDS POLICY

We want you to love your set. If something isn't right, here's how we'll make it right.

30-day returns
You can request a return within 30 days of delivery. To be eligible, items must be unworn, unwashed, and in their original condition with tags attached.

How to start a return
1. Email support@astolic.com with your order number and the item(s) you'd like to return.
2. We'll reply within 24 hours with return instructions and the return address.
3. Please don't send items back without contacting us first – returns sent without approval can't be processed.

Return shipping
Return shipping costs are paid by the customer, unless the item arrived damaged, defective, or incorrect. We recommend using a trackable shipping service.

Refunds
Once your return arrives and is inspected, we'll refund you to your original payment method within 5–10 business days. Original shipping fees and Shipping Protection are non-refundable.

Matching Set returns
If you return one set from a Matching Set, the refund is based on the price paid for that set. Because the second set is discounted 50%, the refund for one set will reflect the discounted bundle price, not the full single-set price.

Size exchanges
Need a different size? Contact us within 30 days of delivery. We'll ship the new size once your return is on its way to us, or you can place a new order now and return the original for a refund.

Damaged, defective, or wrong item
If your set arrives damaged, defective, or isn't what you ordered, email us within 7 days of delivery with your order number and a photo. We'll send a free replacement or a full refund – no need to return the item.

Non-returnable
- Items that have been worn, washed, or damaged after delivery
- Items returned more than 30 days after delivery

Questions?
Email us at support@astolic.com – we reply within 24 hours.