Shipping policy

Last updated: October 13, 2026

SHIPPING POLICY

Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with your tracking number once your order ships.

Delivery time
Once shipped, most orders arrive within 5–11 business days. During busy periods, some orders may take up to 15 business days.

Estimated total time from order to delivery: 6–18 business days.

Shipping rates (United States)
- 1 set: $7.99
- 2 sets (Matching Set): $13.99
Rates are shown at checkout before you pay.

Where we ship from
Our sets are shipped from our fulfilment partner's international warehouse. [IF DUTIES ARE INCLUDED: Any import duties are included in your order price – you won't be charged anything extra on delivery.] [IF NOT: Import duties or taxes, if any, are the customer's responsibility.]

Tracking
Tracking information is sent by email when your order ships. Tracking may take 2–5 days to show updates after it's first created.

Shipping Protection (optional)
You can add Shipping Protection at checkout for $3.49. If your package is lost, stolen, or arrives damaged, we'll send a replacement or issue a refund quickly – just contact us within 7 days of the delivery date (or of the expected delivery date if it never arrives).

Lost or delayed packages
If your order hasn't arrived within 20 business days of shipping, contact us and we'll look into it with the carrier. If a package is confirmed lost in transit, we'll send a replacement or a full refund.

If we can't ship your order within the time stated, we'll email you with a new estimated date and you can choose to cancel for a full refund.

Wrong address
Please double-check your shipping address at checkout. We can update an address only before the order ships. Orders returned to us because of an incorrect address can be reshipped at the customer's cost.

Order changes and cancellations
You can change or cancel your order within 12 hours of placing it by emailing support@astolic.com. After that, it may have already been processed.

Questions?
Email us at support@astolic.com – we reply within 24 hours.